Coronavirus (COVID-19) Status

Waco, Texas – March 23, 2020

Dear valued clients, friends, and business associates,

Lake Shore Funeral Home and Crematory remains open to serve our clients.  Currently, our operating hours are Monday – Friday from 8AM to 6PM. Saturday is from 9AM to 12 noon. Sundays are by appointment only. This is a fluid situation so please look for further updates on limited office hours.

The health and safety of our family clients and staff is our highest priority.  Given the latest public health updates concerning the Covid-19 Coronavirus outbreak, we want to share with you the steps we are taking to protect you and our staff against the spread of the virus, as well as everyday illnesses such as the common cold and the flu.

What Are We Doing to Protect You and Our Staff? 

  • All new appointments made with our offices after March 23, 2020 shall be by phone conference or face time only, with some possible exceptions as needed. We have put in place a hybrid approach to making final arrangements via over the phone while working thru our website. It has worked nicely and families have appreciated our efforts.
  • Social distancing shall be maintained as much as possible between staff and clients.
  • Every funeral director, staff member and client is welcome to wear medical or cloth masks, of any kind, and all staff is encouraged to do so when meeting with client families.
  • There are no embalming restrictions or final disposition method restrictions – burial, cremation and entombment are all permissible.
  • Decedents should not be stored or held for future memorialization.
  • Regarding graveside services- it will be our policy as well as some cemeteries (some cemeteries may have more stringent policies) to allow up to 10, AND ONLY 10 PEOPLE at the graveside set up, as mandated by the state. Pallbearers generally will not be active- the casket shall be put in place on their behalf. Chairs will not be available, only a tent will be used. A thirty minute time allotment will be allowed for the services.
  • Public visitations are not an option at this time.
  • Chapel services are available. Again, mandates are in effect to limit to 10 persons. Time frame allowed is 30 minutes with social distancing.
  • Private scheduled viewings and decedent identifications will still be available for immediate family only.

We thank you for your understanding and patience as we navigate and try to be creative in serving families in this challenging, unprecedented time.  This is a rapidly evolving situation.  We will continue to actively monitor it and take precautions as necessary.

Lake Shore Funeral Home has always been dedicated to providing our family clients with the highest level of customer service and professional care in every way possible, and we believe implementing these precautionary measures is a reflection of our care and dedication to you.

Yours in Service,

Brent & Carri Shehorn

For additional information regarding the Coronavirus, here are resources from the CDC:

CDC – Coronavirus Overview
https://www.cdc.gov/coronavirus/2019-ncov/index.html

CDC – Frequently Asked Questions
https://www.cdc.gov/coronavirus/2019-ncov/traveler/faqs.html


March 19, 2020 WACO, TEXAS –  McLennan County commissioners Thursday approved an amended order that includes stricter limits on the size of gatherings and restaurant operations. Later in the afternoon, Texas Governor Abbott  put in force an executive order CLICK TO READ, particularly see Order No. 1 pertaining to funeral and memorial services.

The updated order bans gatherings of 10 or more people. Violators could be charged with a class C misdemeanor and fined as much as $1,000. The restriction does not apply to retail stores, malls or supermarkets. The stricter rules, which are effective for seven days, but can be extended, are in line with orders issued by cities in the county, including Waco. The county declared a local disaster and public health emergency Wednesday, but the county’s order was initially less restrictive that one issued Monday by the City of Waco. The order, which prohibits community gatherings of 50 or more people, did not supersede stricter municipal measures. Six cases of COVID-19 have been confirmed in the county, five of them travel-related.


Lake Shore Funeral Home and Crematory Response to Coronavirus (COVID-19) as of March 17, 2020

(Waco, Texas)— Lake Shore Funeral Home and Crematory’s priority is the safety, well-being and health of our families, communities and caring professional staff. We are actively monitoring the COVID-19 situation to ensure a safe place for the families we serve and our caring professional staff. We are taking proactive measures to prevent the spread of any illnesses. The information provided here represents our current response based on information available to us by the Center for Disease Control and Prevention (CDC), World Health Organization (WHO), Texas Funeral Directors Association (TFDA), National Funeral Directors Association (NFDA) and the State of Texas. Just as the State of Texas has become a leader in aggressive measures to slow the spread of the illness, Lake Shore Funeral Home will remain a leader in funeral home proactiveness and cleanliness. We will continue to conduct regular business and hold services, operating with the following health and safety measures in place:

  • Our large location will follow increased infection prevention and control precautions, per CDC/OSHA guidelines.
  • While cleanliness is always a top priority for our location, we have increased our public and workspace sanitation schedules and frequency.
  • All employees are instructed to stay home in the event of illness. We’ve encouraged employees to refrain from coming to work should they feel any symptoms of COVID-19, influenza or any other illness.
  • We ask all families and individuals to assess their own health before visiting our facility or attending a funeral.

Our staff is to follow the public health authorities’ guidance regarding hygiene and personal care.

  • This applies to the care of the deceased. At this time, burial and cremation are accepted practices of disposition, including viewing of the deceased.
  • This also applies to the care of your family, and guests and personal hygiene at the workplace.
  • All staff will follow social distancing recommendations.
  • We will have a dedicated staff member to sign the guest book on your behalf to avoid cross-contamination.
  • We are staggering on-site gatherings. We will not have back-to-back or multiple services happening at one location at a time to avoid large gatherings. Our reception facility is no longer available during this crisis.
  • We ask that guests refrain from bringing any food products to our facilities. This includes any self-service items like cookie trays, or sandwich or deli trays brought in from outside sources.

In addition to the above, we are monitoring the CDC’s recommendation and the City of Waco’s mandate made on March 17, 2020 to reduce gatherings to 50 people or less for the next eight weeks (May 11, 2020)—a recommendation that could greatly affect the ability to hold or attend funeral services. We understand how difficult the COVID-19 situation is for all, especially those who are grieving during this time.

If you are unable to attend a funeral due to health, feel unsafe leaving your home at this time or are planning services for a loved one, we encourage you to:

  • Consider using our online arrangement options from the comfort of your own home. We have technology to complete death certificates and obituary approvals, and electronic execution of the cremation authorization—alleviating face-to-face consultations. You are also welcome to arrange these details by phone.
  • Also consider public or private on-demand options for streaming of the funeral/memorial service. For those who can’t attend a funeral for health restrictions, or who live far away and are facing travel restrictions, on-demand streaming allows them to experience the service and honor their loved one.
  • Share online condolences and converse via our online obituaries. Even if you can’t attend services in-person, you can still show your support by leaving a message on one’s online guestbook. To do so, navigate to www.LakeShoreFuneralHome.com/obituaries, find or search your loved one’s name, click their obituary, and then select “Leave Your Condolence.”
  • View online the Life Tribute Video if the family chosen to produce one.
  • Send flowers. Consider sending flowers to either the funeral home holding services or directly to a family member’s home. We also have a small inventory of flowers in our funeral home for purchase and you may also order flowers thru our website.
  • And finally, we also have a state-of-the-art facility for safe confirmation identification viewings should the decedent been quarantined or died from the flu or other infectious disease.

As the situation quickly evolves, we will continue to keep you informed with any updates or changes. We’re here to assist families 24 hours a day, seven days a week by calling 254-752-5900.

ADDITIONAL CDC GUIDELINES:  https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/high-risk-complications.html?CDC_AA_refVal=https://www.cdc.gov/coronavirus/2019-ncov/high-risk/high-risk-complications.html


As of March 13, 2020

Dear Waco area Friends,

As our country begins to handle this unprecedented COVID-19 pandemic our staff is committed to helping you. Though we are seeing numerous events and schools cancelled or postponed, our staff of funeral professionals are committed to providing dignified and meaningful services to our community.

Lake Shore Funeral Home and Crematory remains committed and prepared to safely care for the families we serve during the novel coronavirus (COVID-19) pandemic. Whenever possible, Lake Shore Funeral Home will continue to enable families to participate in the rituals that are most important to them.

As a member of the Texas Funeral Directors Association (TFDA), Lake Shore Funeral Home regularly receives information via National Funeral Directors Association (NFDA) from the CDC, Department of Health and Human Services and other agencies about the evolution of COVID-19 in the United States. NFDA continues to lead the conversation with federal officials about the role of funeral service as it relates to the COVID-19 pandemic.

And according to the CDC, at this time, there is no known risk associated with being in the same room at a funeral or visitation service with the body of someone who died of confirmed or suspected COVID-19. Depending on a family’s preferences, their loved one can be safely embalmed. Families may choose either burial or cremation as usual.

Our staff recognizes our responsibility to protect the health of those we are privileged to serve. We will continue to guide families, as we always have, in ways they can meaningfully and safely commemorate the life of their loved one, while adhering to the guidance issued by federal, state and local public health officials.

Our staff will remain vigilant about cleaning our facilities and ensuring we are following recommended healthy habits, such as staying home when sick, washing our hands, and covering coughs and sneezes. The CDC and our local public health officials have offered a lot of helpful guidance for businesses on this topic, which we continue to follow.

Lake Shore Funeral Home and Crematory is committed to serving our community during this time. We stand ready to serve families whenever needed and we will honor your loved one.

Yours In Service,
Brent & Carri Shehorn
Owners, Lake Shore Funeral Home and Crematory